Products

Frequently asked questions

If your item arrives damaged or incorrect, please contact us within 3 days of delivery at shopcharmingscents@gmail.com with your order number and clear photos of the issue. We’ll be happy to send a replacement or issue store credit if approved.

At Charming Scents, we value your satisfaction—but due to the nature of our products, all sales are final. Please read below for full details.

❌ No Returns or Exchanges

For hygiene and safety reasons, we do not accept returns or exchanges on perfume oils, body sprays, or air fresheners.

At Charming Scents, we take pride in making sure your order is handled with care and delivered to your doorstep as quickly as possible.

🕒 Processing Time

• Orders are processed within 2-4 business days (Monday–Friday, excluding holidays).

• During sales, holidays, or high-volume times, processing may take a little longer.

🚚 Shipping Time

• After processing, shipping typically takes 2–5 business days depending on your location and selected shipping method.

• You will receive a confirmation email with tracking information once your order has shipped.

Our perfume oils are long-lasting and made to stick with you all day. On average, you can expect 8-12 hours of scent wear, depending on your skin type and activity level.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Account

Light Blue by D&G

Light Blue by Dolce and Gabanna

Light Blue by Dolce and Gabanna

Lost Cherry by Tom Ford

Lost Cherry by Tom Ford

Love Blush by Coach

Love by Coach

Love Don't Be Shy by Kilan

Love Don't Be Shy by Kilan

Love Fest Burning Cherry by Kayali

Love In Black by Creed

Love In Black by Creed

Love In White by Creed

Love In White by Creed

Love Sweet by Philosophy

Lovers by Louis Vuitton

Mahogany Teakwood Home Fragrance

Man by Jimmy Choo

Man by Jimmy Choo

Milano by Prada

Miss Dior by Dior

Miss Dior by Dior

Mr Burberry by Burberry

Mr Burberry by Burberry

Frequently asked questions