At Charming Scents, your safety is just as important as your scent experience. Every product we create is formulated with care, intention, and respect for internationally recognized fragrance safety standards.

We follow the usage guidelines set by the International Fragrance Association (IFRA), which establishes safe maximum usage levels for fragrance materials in different types of products.

Because different products interact with the body in different ways, IFRA separates products into categories. Below is how Charming Scents products are classified:

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IFRA Category 4 – Fine Fragrance

This category includes products designed for direct skin application in concentrated form.

Our Category 4 products include:

Perfume Oils

Perfume Sprays

These products are formulated within IFRA’s recommended limits for safe skin use while still delivering long-lasting, beautiful scent performance.

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IFRA Category 5A – Leave-On Body Products

This category includes lotions, creams, and oils that remain on the skin for extended periods of time.

Our Category 5A products include:

Body Oils

Body Creams

Because these products stay on the skin, fragrance percentages are carefully calculated to remain within approved safety standards.

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IFRA Category 8 – Powder Products

This category includes fragranced powders intended for body application.

Our Category 8 products include:

Dusting Powders

Since powders may create light airborne exposure during application, fragrance usage is adjusted according to IFRA guidelines specific to this category.

Our Commitment to You

We do not guess when it comes to fragrance levels. Every scent is reviewed against its IFRA certificate to ensure it is used within safe limits for its intended product type.

✨ Charming Scents Business Hours & Response Time ✨

Work Days & Hours:

Monday – Thursday: 9:00 AM – 4:00 PM

Friday: 9:00 AM – 1:00 PM

Saturday-Sunday- Closed

Response Time:

Messages received during business hours → usually within 3 hours ( this depends on the work amount I have at the time)

Messages received after hours or on weekends → within 24-48 hours

Note: Orders can be placed anytime online, but processing and shipping happen during business hours.

If you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery with:

Your order number

Clear photos of the issue

Once reviewed, we will gladly offer a replacement or store credit.

No refunds will be issued.

Due to the nature of our products and for hygiene and safety reasons, all sales are final.

We do not offer refunds or exchanges.

Charming Scents is not responsible for:

Lost or stolen packages

Delays caused by the carrier

Please ensure your shipping address is correct before placing your order.

You must contact the carrier.

All orders are processed within 2-7 business days (excluding weekends and holidays).

Processing time includes order verification, product preparation, quality checks, and packaging.

Please note:

Processing time does not include shipping time.

During sales, holidays, or high-volume periods, processing times may be slightly extended.

Once your order has been processed and shipped, delivery typically takes 2–5 business days, depending on your location and the shipping method selected at checkout.

You will receive a tracking number via email once your order has shipped.

Our products contain fragrance oils, raw ingredients, essential oils, and other cosmetic ingredients that may cause allergic reactions in sensitive individuals.

Discontinue use immediately if any irritation, rash, or allergic reaction occurs. Keep out of reach of children. These products are for external use only.